FAQ

Frequently Asked Questions

  • Starizon AI is an AI-powered Chrome extension designed to be your intelligent browser assistant. It allows you to interact with AI, ask questions or get summaries about webpages, and easily extract webpage data through simple conversations. Additionally, users can schedule tasks to periodically capture, analyze, or monitor website data, with notifications sent when specified conditions are met.
  • There are browser notifications, email notifications, webhook notifications, and tgbot notifications. The webhook option allows you to customize the monitored website data and connect/push it to n8n, Make, Zapier, other third-party app webhooks, or your own personal webhook endpoints, enabling a wider range of functionalities.
  • Chat with AI: Token consumption is relatively low, depending on the length of your conversation with the AI, typically ranging from tens to a few hundred tokens. Chat with webpage: Token usage depends on the size of the website. Thanks to our advanced webpage analysis algorithm, token consumption is significantly reduced. For small blogs, it's typically a few hundred to 2,000+ tokens, while medium to large websites can range from about 1,000 to 10,000 tokens (most websites average around 2,000 to 3,000 tokens). Additionally, conversation caching significantly reduces token usage when chatting with the same webpage multiple times within a short period. Chat to extract data: This depends on the size of the website and generally consumes about 1,000 to 3,000 more tokens compared to "Chat with webpage." Replay actions: No token consumption required. Scheduled tasks: No token consumption is required. However, if email notifications are enabled, each email costs 2,000 tokens. Notifications with additional questions (Ask AI): If "Ask AI" is set to filter/analyze data and provide AI responses before sending the notification, the token consumption for "Ask AI" will depend on the size of the data captured.
  • Monthly Subscriptions: Subscriptions are non-refundable, but you can cancel your subscription at any time.
    Yearly Subscriptions: Refunds are prorated based on the time you've used, with the cost of the used days deducted from your total payment.

    Refunds are typically processed within 5-10 business days. Need a refund? Contact us.
  • When you upgrade from a monthly to a yearly subscription, the cost will be based on the yearly subscription price, and the yearly subscription period will start from the end of your current monthly billing cycle, extending the subscription duration accordingly.
  • The member's token quota is reset at 0:00 UTC on the 1st of each month. For example, if a user purchases a one-month Pro subscription on January 15th, they will be able to use 3,600,000 tokens from January 15th to January 31st, and then receive an additional 3,600,000 tokens for use from February 1st to February 15th. However, please note that the quota will not reset on February 15th; the next reset will occur at 0:00 UTC on March 1st.