Terms of Service

These Terms of Service ("Terms") govern your use of the Starizon website, browser extension and related services (the "Services"), provided by Starizon Ltd ("Starizon", "we", "us").

By using the Services, you agree to these Terms. If you do not agree, do not use the Services. If you use the Services on behalf of a company or other organization, you confirm that you have authority to accept these Terms for it, and "you" includes that organization.

1. The Services

The Services include:

• the Starizon website, including https://starizon.ai;
• the Starizon browser extension;
• AI chat, page questions, summaries, extraction, web search and deep research;
• browser automation with Agent S6, including navigating, clicking, typing and filling in forms;
• replays, schedules, monitors and alerts;
• connections to apps, MCP servers and AI providers you choose.

We may add, change or remove features. If we remove a feature that is a main part of a paid plan, we will tell you in advance.

2. Eligibility and accounts

2.1 Age

You must be at least 13 years old to use the Services. If you are under 18, you need permission from a parent or guardian, who must agree to these Terms for you. Where local law requires parental consent up to a higher age, users below that age need that consent.

2.2 Your account

Some features work without an account. To use others, you need to sign in. Keep your sign-in details secure, and tell us at support@starizon.ai if you think someone else has used your account. You are responsible for activity under your account.

3. Privacy

Our Privacy Policy and Data Policy explain what data the Services handle, where it goes, and your choices.

4. License to use the Services

If you follow these Terms, we give you a personal, non-exclusive, non-transferable, revocable license to use the Services for your own personal or internal business purposes.

5. AI output

The Services generate answers, summaries, tables, documents and other output ("Output") using AI models, including models from third-party providers. AI models can produce output that is inaccurate, incomplete, outdated or misleading, and other users may receive similar output. You are responsible for checking Output before you use or rely on it.

Output is for general information and assistance. It is not legal, financial, tax, medical or other professional advice.

6. Actions taken on your behalf

At your direction, the Services can take actions in your browser and in connected services, such as opening pages, clicking, typing, submitting forms, saving files, or sending content to apps ("Actions"). Schedules and monitors you create can take Actions when you are not watching.

• You are responsible for all instructions you give and all Actions taken for you, whether or not Starizon asked you to confirm them.
• Only direct Actions on websites, accounts and data you are allowed to use, and follow the terms of those websites and services.
• Review important Actions, such as purchases, messages, submissions and changes to your data, before relying on them.

7. Your own API keys, connected apps and other services

You can use the Services with services you choose: an AI provider or custom endpoint with your own API key, a custom search service, connected apps, MCP servers, notification servers and webhooks. When you do, you confirm that you are allowed to connect them, and you accept their terms, fees and privacy practices. We do not control these services and are not responsible for their availability, output or handling of data.

8. Acceptable use

You must not use the Services to:

• break any law or regulation, or infringe the rights of others;
• access, use or automate any website, system or account without permission;
• commit fraud, phishing, impersonation or other deception;
• send spam or carry out abusive automation;
• create or spread malware or other harmful code;
• interfere with or disrupt the Services, or get around their limits, security measures or usage restrictions;
• reverse engineer the Services, except where the law allows it;
• present Output as written by a person where the law requires disclosure that it was generated by AI.

If you break these rules, we may limit, suspend or close your access, and we may report illegal activity to the authorities.

9. Your content

You keep ownership of what you provide to the Services, such as prompts, files and page content ("Input"). As between you and us, we assign to you any rights we have in Output. Output may not be unique, and some Output may not be protected by intellectual property law.

You give us and our service providers permission to process and transmit your Input and Output only as needed to provide the features you use. Our servers do not store your requests, as described in the Privacy Policy. You confirm that you have the rights needed to use your Input with the Services.

10. Plans, credits and payments

10.1 Subscriptions

Subscriptions are billed in advance and renew automatically for the same period, monthly or yearly, until you cancel. You can cancel at any time in your account settings. After you cancel, you keep access until the end of the period you have paid for.

10.2 Lifetime

Lifetime is a one-time purchase. It gives you the same features as the Pro plan for as long as Starizon continues to provide the Services. It does not include the monthly credits that come with a subscription. Instead, it includes the one-time credits shown at purchase. Benefits that we later add only to other plans are not included.

10.3 Credits

• Monthly subscription credits reset at the start of each billing period. Unused credits do not carry over.
• Add-on credits, including the credits included with Lifetime, do not expire while your account is open.
• Credits are not money, have no cash value, and cannot be transferred or sold.
• Different features and models use credits at different rates, depending on things like the model, the size of the input and output, and the length of the task.

10.4 Your own API keys

Requests that use your own API key are billed to you by your provider. Plan limits may still apply.

10.5 Payments and prices

Payments are processed by Stripe. Prices may include or exclude taxes depending on where you live. If we change the price of a subscription, the new price applies from your next billing period, and we will tell you before it does.

11. Refunds

• First purchase. If you ask within 7 days of your first purchase of a subscription or Lifetime, we will refund it in full, even if you have used some of its credits. Email support@starizon.ai to ask.
• Not refundable. Subscription renewals and add-on credit packs.
• After a refund. Access to the refunded plan ends immediately, and the credits that came with the purchase are removed.
• Cancelling stops future renewals but does not refund the current period.

Nothing in these Terms affects rights you have under consumer protection law.

12. Suspension and termination

We may suspend or end your access if you break these Terms, if we reasonably suspect fraud or illegal activity, or if your use creates a security risk. Where it is reasonable, we will tell you first.

You can stop using the Services at any time. To delete your account, email support@starizon.ai. Data stored in your browser stays there until you delete it or uninstall the extension.

13. Disclaimers

To the extent the law allows, the Services are provided "as is" and "as available". We do not promise that the Services will be uninterrupted or error-free, or that Output will be accurate or suitable for your purpose.

14. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue, data or goodwill. Our total liability arising from the Services or these Terms is limited to the greater of the amount you paid us for the Services in the three (3) months before the claim arose, or USD $100.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

15. Changes to these Terms

We may update these Terms. When we do, we change the date at the top of this page. If a change is significant, we will tell you by email or with a notice in the Services before it takes effect. If you keep using the Services after that, the updated Terms apply.

16. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over disputes about them. If you are a consumer living elsewhere, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts.

17. General

These Terms, together with the Privacy Policy and Data Policy, are the whole agreement between you and us about the Services. If part of these Terms cannot be enforced, the rest still applies. If we do not enforce a right, we have not given it up. You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a merger, acquisition or sale of assets.

18. Contact us

Starizon Ltd
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: support@starizon.ai
Website: https://starizon.ai